What Customers Should Know

  • Cruisin' on Down Main Street
    When automakers first came out with cruise control, it was a real luxury item.  The older cruise controls used a mechanical vacuum system but it worked.  Well, some of the time.  Now d...
    Published on: May 16, 2018
  • When "Oh, no!" Turns Into, "All right!"
    Things we don't expect happen to our vehicles. And let's face, no one really wants to spend money on an unexpected repair. But if you are putting off going to your vehicle repair facility because you'...
    Published on: May 22, 2018
  • Tacky or Techie? The Tachometer.
    There's a gauge that many vehicles have that says RPM on it.  And there are a lot of people who either don't pay any attention to it or don't even know what it is. Here's why it's a good gauge to...
    Published on: Oct 28, 2018
  • When "Shady" is a Good Thing
    Just like your skin can burn from too much sun, so can the paint on your vehicle.  It can turn dull, oxidize and fade the more ultraviolet rays beat down on it. One solution is to park in a shady...
    Published on: Mar 31, 2019
  • DOG FOOD IN YOUR ENGINE (Keeping Rodents out of your Engine)
    A technician was telling us the other day that he was servicing an engine and spotted something he'd never seen before: A collection of dry dog food siting on a horizontal metal ledge near the base of...
    Published on: Jul 14, 2019
  • THE IMPORTANCE OF VISIBILITY (Cleaning Vehicle Glass)
    We've all been through it. The vehicle ahead of us kicks up mud, slush, snow or salt on our windshield and we can't see a thing.  And not being able to see a thing when we're driving?  Not a...
    Published on: Jul 28, 2019
  • The Byte Stuff (Your Vehicle's Computers)
    Nobody has to tell you that computers are a part of so many things in our lives.  Smartphones, kitchen appliances, vacuum cleaners, televisions.  You name it—it has a computer in it.&n...
    Published on: Nov 03, 2019
  • No Fueling! (Fuel Filler Location)
    If you've ever gotten in an unfamiliar vehicle, maybe a rental car, you may have pulled up to the gas pump and wondered, "Which side is the fuel filler on?" Here's a tip for you.  There is usuall...
    Published on: Nov 10, 2019
  • Wash Me, Wash Me Right (How to Wash a Vehicle)
    Most would agree they'd rather drive around in a clean, shiny vehicle than one coated with a layer of dirt.  When warmer weather comes around, some of us are bound and determined to wash our own ...
    Published on: Dec 22, 2019
  • No Yolk! Rotten Egg Smell (Sulfur Smell Causes)
    The pungent smell of rotten eggs can send people running for the hills.  So when that odor is inside your vehicle, yikes!  Yolks!  The good news is that a trained service technician can...
    Published on: Dec 29, 2019
  • "Current" Affairs (Blown Fuses)
    You may be driving along and find that suddenly your radio stops working.  There are no numbers on the display.  Then when you get home, you notice the garage door opener doesn't do a thing ...
    Published on: Mar 01, 2020
  • Not-So-Common Sense (Sensor Failures)
    So your vehicle won't start.  What's the first thing that comes to mind?  Battery dead? Starter motor worn out? Out of gas?  Well, those are all reasons that make sense.  But your ...
    Published on: Apr 05, 2020
  • The Edible Engine
    You may have had a friend whose vehicle was the victim of hungry rodents.  After all, mice, rats and squirrels—even rabbits—have been known to gnaw on wires in engine compartments, ca...
    Published on: Apr 12, 2020
  • Idle Talk about Engines (Causes of Rough Engine Idling)
    When you slow down at stoplight, your vehicle's idle should be smooth as silk.  But what happens when the engine is missing or idling roughly? That's your engine's way of telling you, "Hey, I've ...
    Published on: Jun 07, 2020
  • Low Power Mystery (Ignition Coil Service)
    It's no fun when your vehicle just doesn't run the way it used to.   You may notice (especially in cold weather) the engine won't start easily or when it does start, it doesn't run smoothly....
    Published on: Jun 28, 2020
  • The Puzzling Puddle (Leaks Under Vehicle)
    Ever notice a little spot of liquid under your vehicle after you've parked in your driveway or garage? It may have been something as simple as water left from air conditioning condensation.  But ...
    Published on: Jul 26, 2020
  • I NEED All Wheel Drive (Pros and Cons of AWD)
    So winter has arrived and you don't feel confident in how your 2-wheel drive vehicle does in the snow and ice.  You envy all those people with all-wheel-drive (AWD) and 4-wheel-drive (4WD) cars, ...
    Published on: Aug 16, 2020
  • Your Vehicle is Talking to YOU (Service Warning Signs)
    Your vehicle may be like that famous battery bunny, the one that just keeps going and going.  But while it may seem sometimes like you never need to take your vehicle in to be worked on, there ar...
    Published on: Sep 06, 2020
  • Poor Reflections (Door Mirror Problems)
    Mirror, mirror on the door, why is my vision there so poor? Well, you could have a broken outside rearview mirror that's disabled your blind spot vision there and endangering your ability to see some ...
    Published on: Sep 13, 2020
  • A Turn for the Worse (Using Turn Signals)
    Distracted driving is bad, you know that.  Daydreaming, talking on the cell phone, putting your makeup on in the rear view mirror.  All bad.  But there's something else that causes more...
    Published on: Oct 04, 2020